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FAQs

www.druidsgolf.com is open!

We are dispatching orders as normal whilst following government guidelines.

You will receive an update to your preferred contact method as soon as your order is dispatched.

PRODUCTS

At Druids Golf, our sizes are 'STANDARD FIT'.

You can view size guides on all product pages.

For limited edition / high demand products, from time to time we offer a pre-order service.

You can complete your transaction as normal online.

You will receive a confirmation of your order and a shipping update with tracking details once we have dispatched.

 Yes, we offer gift vouchers here.

Your gift voucher is e-mailed to you and you can use instantly.

ORDERING

We take your online security very seriously, using the latest technology to ensure the safe processing of your order.

We use 128 bit secure SSL technology which ensures your personal and payment details are encrypted before they are sent to us.

Making a purchase could not be easier. Just browse our online store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked to complete your details that are required to enable us to complete the order.

We accept all debit, credit and American Express cards. We do take payment for any item ordered or backordered.

Special order items are also charged therefore they are reserved and awaiting arrival to our goods in department. Once your order has been delivered to us it is then checked and dispatched. 

All mail order transactions where debit/credit card details are obtained are 100% guaranteed safe and secure. 

To make sure that we can dispatch your parcel the same day, please place your order before 2pm.

We have an in-house embroidery team. We can customise your Druids Golf clothing based on your requirements.

Before placing your order contact us and we will assist you with your order and requirements.

Set up charge and embroidery charges apply

We'll re-input any changes to your order provided it hasn't already been dispatched.

If you'd like to make a change to your order, we recommend that you send us an e-mail and we'll arrange any amendments / payment for additional products.

We welcome all orders (big or small) at Druids Golf.

You can get in touch with via: corporate@druidsgolf.com or on live chat via our website.

To be kept up to date with latest offers you can subscribe to our mailing list here.

SHIPPING / RETURNS

We use DPD for all of our delivery service.

You will be supplied with a tracking number and you can check your orders progress by clicking here.

Shipping rates vary depending on the recipient address.Some information on shipping rates are below:

UK / £4.99 / NEXT DAY SERVICE


IRELAND / €6.99 / 2 DAY SERVICE


EUROPE / €9.99 / 3 DAY SERVICE

If your item doesn't fit, simply return to us at the address below:

DRUIDS GOLF LTD.

UNIT 11A WEST CRAIGS

INDUSTRIAL ESTATE

TURNHOUSE ROAD

EDINBURGH

EH120BD

Ensure that all items are in their original condition, with your invoice attached detailing your required change.

Once we receive your item, your replacement will be dispatched within 2 working day.s

In the unlikely event that you experience problems with any of the products you have bought from us,
please email contact@druidsgolf.com and once we are notified, we can advise you of the procedure.

All returns are eligible for a credit note or exchange.

Any items purchased in our outlet section are not eligible for exchange or refund - THESE SALES ARE FINAL (Unless the item is faulty).

Once we’ve received your item, a refund will be processed within 3 to 5 working days.

Should you need more information, or can't find what you're looking for, you can contact us via e-mail.

GENERAL FAQs

Our distribution centre is located at:

DRUIDS GOLF LTD.

UNIT 11A WEST CRAIGS

INDUSTRIAL ESTATE

TURNHOUSE ROAD

EDINBURGH

EH120BD

Yes, we respect your privacy and we're committed to maintaining it.

For more information on our Privacy Policysee our Terms and Conditions.

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